Yesterday my submissions from my forms suddenly had no entries

  • Profile Image
    VictoriaB
    Asked on March 27, 2013 at 07:44 AM

    Yesterday I received email notifications from 3 different submissions and they all had the same error. When I look at my report, the entries show the name and which seminar but the rest say unknown, email unknown, etc.  I have made no changes to my form nor any changes to my website code. Any ideas what has happend?

     

    Name

    'Name shows here'

    Town

    unknown

    E-mail

    unknown@unknown.com

    Phone Number

    (613) 111111

    Are you an existing customer?

    No

    Which seminar?

    'Seminar shows here'

  • Profile Image
    pinoytech
    Answered on March 27, 2013 at 09:31 AM

    Hi there,

    I've made some test with your form and it's working fine. I see also that this three submission was submitted by same IP address which means one person only using different name. You can try to enable or turn on the IP to see what I mean.

    If you need further assistance, do let us know.

    Thank you!