Account Suspended: How to reactivate it?

  • Profile Image
    Jon 
    Asked on September 25, 2019 at 10:07 PM

    Hello,

    I cannot see the forms I have created and the links are not showing up the forms in that account. Can you please fix it ASAP? I cannot log in to my account either. I have worked lots of hours on those forms!

     

    Thanks! 

  • Profile Image
    Kevin_G
    Answered on September 25, 2019 at 10:30 PM

    Apologies for the inconveniences this caused. 

    I have been reviewing your account and it seems to have been suspended due to a form which triggered our anti-phishing system; however, I cannot find the form in your account anymore so I went ahead and reactivated it. 

    In order to avoid being suspended again, please kindly make sure you you do not ask for information that goes against our terms, you can read this here: https://www.jotform.com/help/8-Terms-of-Use 

    If you have questions, let us know.