Can I refund a paid submission?

  • Profile Image
    MaxLivingEvents
    Asked on September 26, 2019 at 07:47 AM

    I have a form collecting payment through paypal. Is there a way to refund an order, or should I do it through our paypal account?

  • Profile Image
    gerardw
    Answered on September 26, 2019 at 08:27 AM

    Yes, you would need to issue a refund after logging into your PayPal account. Here's a link to assist you: https://developer.paypal.com/docs/classic/admin/refunds/#issuing-refunds-from-paypalcom