Order ID missing

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    secretarycanicrossireland
    Asked on September 26, 2019 at 12:56 PM

    Hi, I have completed a form for people to fill in, but some people have contacted me to say that they are getting a message saying Order ID is missing from the form submission when they are trying to fill it in.
    Can you advise me how to fix this please,
    Thanks,
    Louise

  • Profile Image
    denis_calin
    Answered on September 26, 2019 at 01:45 PM

    Hi Louise!

    You are receiving this error because you have not finished connecting your form to PayPal yet:

    1569519667Screen Shot 2019-09-26 at 10.3

    Please click on the Connect with PayPal button and follow this guide to finish setting up the PayPal integration on your form: How-to-Integrate-Form-to-PayPal-Checkout.