Is there additional cost to upgrade to HIPAA compliance?

  • EastersealsSC
    Asked on September 26, 2019 at 1:52 PM

    If we have the silver plan, does it cost additional to use the HIPAA compliance forms?

  • zuritapia
    Replied on September 26, 2019 at 2:01 PM

    Hi @EastersealsSC!

    If you upgrade to HIPAA Compliance this will not cost you extra on your account. If any assistance is needed to upgrading to HIPAA please follow the guide below:

    Guide: How-to-upgrade-to-HIPAA-Compliance 

  • EastersealsSC
    Replied on September 27, 2019 at 9:02 AM

    I followed those steps yesterday and it does not appear the account is HIPAA compliant (no badging and no email). What else do I need to do to get the account upgraded to HIPAA compliance?

  • Welvin Support Team Lead
    Replied on September 27, 2019 at 11:07 AM

    I suggested on your new thread to upgrade through Account - Data page. Kindly check and try my suggestion. It should work this time.