Removed a pdf and my entire jotform disappeared! Can I get it back?

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    cmachado
    Asked on September 26, 2019 at 02:19 PM

    How can I retrieve a jot form I had created based on a pdf?  When I removed the pdf because it wasn't importing line for line very well, my entire form disappeared without a notice or warning that it would mean starting ALL over again!  Help!

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    Nik_C
    Answered on September 26, 2019 at 02:29 PM

    If you deleted it from the My forms section, you can try to restore it from the Trash folder that you can find on the left-hand side.

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    Let us know if you have any further questions.

    Thank you!

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    cmachado
    Answered on September 26, 2019 at 02:38 PM

    Thanks, Nic.  I didn't delete the form, so it's not in my trash.  When I removed the pdf that it was pulling from, my entire jotform disappeared, title and all.  Any other advice?

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    Richie_P
    Answered on September 26, 2019 at 02:52 PM

    To clarify, are you referring to your PDF form?

    It seems you may have deleted your Fillable PDF form.

    Kindly upload your Fillable PDF again to be able to edit the form again.


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    cmachado
    Answered on September 26, 2019 at 03:04 PM

    When I initially uploaded a fillable pdf, it only bridged over a couple things in a usable format.  The rest I changed completely and basically rebuilt from scratch.  What I didn't realize was that the entire form was still dependent on the pdf.  I removed the pdf because after finishing my form, because it was no longer useful (since I had basically changed everything on my jotform to be different than the original pdf).  So once I removed it, everything in my form disappeared.  Is there a way to go back and find it? 


    I've tried uploading the pdf again but it's just creating a new form that will need a bunch of editing again...it didn't bring back the form I had already created.  Please help!

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    JohnRex
    Answered on September 26, 2019 at 03:14 PM

    Hi @cmachado,

    When using PDF Converter, removing the uploaded fillable PDF will also remove the form and any fields added to it. Unfortunately, there is no way we can bring it back. You need to re-upload the fillable PDF again.