What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hi I set up a form it goes througn ok until I try and upload files?

    Asked by webdesign2011 on April 01, 2011 at 04:13 AM

    am I doing anything wrong? does the files get sent straight away with the email?

    please help.

    Page URL:

  • Profile Image

    Answered by allanftd on April 01, 2011 at 05:17 AM

    Hi webdesign2011,

    Thank you for posting your concern here. Yes, the files uploaded by your customers through your JotForm form will be sent to youe email address (if email notifications are configured). It will also be saved to your JotForm account's submissions page.

    Your customers should see a status bar underneath the file upload field telling them that their file upload is currently in progress. This may be in the form of a rotating circle or a percentage number depending on the web browser they're using.

    I hope I answered your question satisfactorily. Please let us know if you have any other concerns. Thank you for using JotForm!