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Hyder_WilliamAsked on September 26, 2019 at 6:07 PM
New Account Is Now Suspended on log in screen and will not allow me to log in
Cam you admin check my account please and allow me to log in
Hyder_William
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David JotForm Support ManagerReplied on September 26, 2019 at 6:49 PM
Your account was suspended due to violation of our terms of use: https://www.jotform.com/help/8-Terms-of-Use
"Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."
Asking for credit card information is not allowed. We have deleted those fields in order to reactivate your account. If you need to create a payment authorization form, it must be done through any of the available payment gateways, please check this guide: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
Let us know if you have more questions, we will be glad to assist you.
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MoReplied on September 26, 2019 at 8:20 PM
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Kevin Support Team LeadReplied on September 26, 2019 at 9:12 PM