Previous entries are being autofilled into a form

  • rw710
    Asked on September 26, 2019 at 6:14 PM

    Can I turn off the drop down box with previous entries

  • John Support Team Lead
    Replied on September 26, 2019 at 7:03 PM

    Hi @rw710,

    If you are referring to the entries that appear when you try to enter data on each field, I believe that's how most browsers work. It happens to me too when I try to fill out your form:

    Previous entries are being autofilled into a form Image 10

    You need to clear your browser's cache and history to be able to prevent data from popping up. You can also refer to this guide on How-to-Disable-and-Clear-AutoFill-Info-in-your-Browser.

    If you're referring to a different form, please let us know its link so we could check that too.

  • rw710
    Replied on September 27, 2019 at 4:59 PM
    Thanks, I was able to turn off the auto fill in my browser.  I have another question. 
    Somehow when I first started using JotForm i came up with a screen that looked like a spread sheet, the whole entry was on one line with all the fields showing.  The next submission was on the next line with all the fields showing.  They were in a small font but everything was there.  I don't know what I did for the submissions to show up like that but would like to do it again but having no luck, any ideas.Bob




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  • John Support Team Lead
    Replied on September 27, 2019 at 5:10 PM

    It's good to know that it resolves the issue.

    Regarding the other concern that you mentioned, I have moved it to a separate thread so we could assist you better on that topic.

    I will be posting my response to that in this link below shortly:

    https://www.jotform.com/answers/1981605