PDF Editor: Ability to disable password protection once document is downloaded.

  • WSWellness
    Asked on September 26, 2019 06:53 PM

    Is there a way to disable the password requirement on the PDF once received via email? For example, once it's on office hardware/ computers, removing the password so each time it's clicked, a password is NO LONGER necessary ??

  • Kevin Support Team Lead
    Replied on September 26, 2019 09:08 PM

    I have been investigating a bit and it seems like the encryption implemented on password protected forms requires to enter the password every time the form is opened, I have been checking on PDF readers such as Adobe and did not find a way to save the password. 

    I'm however opening a feature request for this, although we cannot provide an ETA, we will keep you updated via this thread.