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WSWellnessAsked on September 26, 2019 06:53 PM
Is there a way to disable the password requirement on the PDF once received via email? For example, once it's on office hardware/ computers, removing the password so each time it's clicked, a password is NO LONGER necessary ??
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Kevin Support Team LeadReplied on September 26, 2019 09:08 PM
I have been investigating a bit and it seems like the encryption implemented on password protected forms requires to enter the password every time the form is opened, I have been checking on PDF readers such as Adobe and did not find a way to save the password.
I'm however opening a feature request for this, although we cannot provide an ETA, we will keep you updated via this thread.