Can I go back and look at the sent messages?

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    QFE
    Asked on September 26, 2019 at 09:22 PM

    Hi - if I reply to someone using the Jotform platform can I go back and look at these messages? I can't seem to find a 'sent items'

    Josh

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    gerardw
    Answered on September 26, 2019 at 09:47 PM

    Hello Josh,

    By "reply", do mean to say that you replied to the form submission email that you may have received? If yes, then you would need to check your email provider's sent folder.

    OR 

    Are you referring to the "Reply" feature in the Jotform Inbox?

    15695487392709_3.png

    If it's related to the Jotform Inbox, currently we do not have such a feature, but I think it would be a good one to develop.

    Please review and confirm if this is what you were referring to.

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    QFE
    Answered on September 27, 2019 at 07:44 AM
    Hi Gerard
    Thanks for getting back to me. I’m referring to a Reply feature using
    Jotform.
    I have a couple of other questions, is there a number I can call or could
    you jump on a google hangout video call with me?
    ...
  • Profile Image
    gerardw
    Answered on September 27, 2019 at 09:05 AM

    Hello,

    Could you confirm, if you would want this "Sent items" feature to be added to your Jotform Inbox since currently, the "Reply" feature is available there? If yes, then we'll forward the same as a feature request to our backend team.

    Sorry, but we do not provide phone support. If your query is different from the one above, you can add a new thread and we will respond to it.