Password reset code has expired message

  • Vikrantt Mohan
    Asked on September 27, 2019 at 5:07 AM

    What does it mean when the following message is flashed.....

    Reset code expired

    Password reset code has expired. Please issue a reset request again.
  • John_Benson
    Replied on September 27, 2019 at 7:41 AM

    Are you trying to reset your password? If yes, then the message that you're getting means that the password reset link that you received in your email will no longer work. You need to request for a new one.

    Here's a guide: https://www.jotform.com/help/489-How-to-reset-the-password.