How to use Social Follow widget? I can't add my social media pages.

  • Profile Image
    francislowpez
    Asked on September 27, 2019 at 08:25 AM

    The instructions for the widget is that I just need to input the social media link of the account that I want to use. However, the link keeps adding "https://widgets.jotform.io/socialFollow/...." which does not lead to the link.


    Thank you.

    Screenshot
  • Profile Image
    ashwin_d
    Answered on September 27, 2019 at 10:59 AM

    It seems you are accessing incorrect widget URL. The correct social follow widget URL should be: https://www.jotform.com/widgets/social-follow 

    You can directly search for social share in widget and add it in form. Please check the screenshot below:

    1569596178socialFollow.gif

    Hope this helps.

    Do get back to us if you have any questions. 

  • Profile Image
    francislowpez
    Answered on September 28, 2019 at 11:22 PM

    Hi I used the link and double checked if it was made by jotform. It still doesn't work. Please check the screengrab. Thanks.15697269881.gif

  • Profile Image
    gerardw
    Answered on September 28, 2019 at 11:45 PM

    Sorry, but I was unable to replicate the issue that you have shown above. Please check the screencast below. 

    1569728072screencast2909_1.gif

    I even tried replacing my link with the link that you have added in your form and it is working fine without any error.

    I've cleared your form cache. Please clear your browser cache and try again.