We get a Square Payment Error when submitting our form

  • Creativespotlight
    Asked on September 27, 2019 at 9:24 AM

    my payments aren’t going through 

    Jotform Thread 1980846 Screenshot
  • Welvin Support Team Lead
    Replied on September 27, 2019 at 11:21 AM

    It says the access token has expired. Please disconnect your Square account in the Square settings, and connect it back after. That should resolve the problem. If not, please update us here so we can troubleshoot further. 

    Click Disconnect link as shown below:

    We get a Square Payment Error when submitting our form Image 1 Screenshot 20