Unable to upload forms

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    Asked on September 27, 2019 at 10:12 AM

    good morning

    we have had a few of our technicians complain after they complete the jotform on the phone application, when they hit submit, they are getting a "site not available" error message.

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    Answered on September 27, 2019 at 11:58 AM

    Hi @action247!

    I was unable to locate a form within your account. Are you possibly referring to your Commercial - Single Form, if so can you please explain further?

    Is this form being assigned to your technicians via the mobile app? Are you able to provide a screenshot of the issue on your end? 

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum