Auto Suspended

  • Diamonique
    Asked on September 27, 2019 at 8:41 PM

    Hello, Can someone help me get into my account. I tried logging in, but it keeps saying "Auto suspended" 

  • Girish JotForm Support
    Replied on September 27, 2019 at 9:31 PM

    The "Client Passenger Information" form was found collecting passport information and hence the account was auto suspended. 

    15696341402809 13 Screenshot 10

    As per our Terms of use, collecting sensitive information such as passport info is considered as phishing and your account would be auto suspended.

    To prevent any further suspension, please add the mandatory widgets mentioned below in your form:

    1. Terms & Conditions - https://widgets.jotform.com/widget/terms_amp%3B_condition

    2. Signature - https://widgets.jotform.com/widget/signature 

    I've activated your account now so that you can add these widgets into the form.