Unable to Reset the password

  • Profile Image
    Bobbye
    Asked on September 27, 2019 at 10:56 PM

    I DO NOT HAVE ACCESS TO THE bsandmand@gmail.com account it does not exist. so I can NOT reset the password. Can you please change the email to bsandman@deervalley.com or if that is impossible can you please download the form "CIA recruiting September 23, 2019" into a pdf or an excel sheet and email it to bsandman@deervalley.com

    This is the advice i have already received but does not work for me.

    Answered by BDAVID

    The account username is "bobbye". If you have access to the email address "bsandman@gmail.com", you may reset the password as shown on this guide: https://www.jotform.com/help/579-How-to-Password-Protect-a-Form



    This is a re-post of a comment on How to Password Protect a Form

  • Profile Image
    Roneet
    Answered on September 27, 2019 at 11:05 PM

    I noticed that the account bobbye is already mapped to the email Id bsandman@deervalley.com

    Were you able to reset the account now?

    Guide: https://www.jotform.com/help/489-How-to-reset-the-password

    You can clone the Form:

    https://www.jotform.us/form/92654340498162

    Guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Let us know if you have further questions.

    Thanks.