Not recognizing a valid sign-in from a device not normally used

  • WVAGRES
    Asked on September 28, 2019 at 3:13 PM
  • Richie JotForm Support
    Replied on September 28, 2019 at 3:39 PM

    I'm not sure I understood your question correctly.

    To clarify, your account was log-in to a different device?

    Can you  please share more information regarding the issue with sign-in?

    You may check your account activity logs in your account history.

    Guide:-How-to-View-Your-Account-Activity-Logs


    Looking forward for your response.