Not recognizing a valid sign-in from a device not normally used

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    Asked on September 28, 2019 at 03:13 PM
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    Answered on September 28, 2019 at 03:39 PM

    I'm not sure I understood your question correctly.

    To clarify, your account was log-in to a different device?

    Can you  please share more information regarding the issue with sign-in?

    You may check your account activity logs in your account history.


    Looking forward for your response.