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PrintakademinAsked on September 30, 2019 at 7:39 AM
Hello,
Although I have a thank you page on my order form, there is only a white page insteed of my thank you page.
How can I solve the problem?
My form url is "http://printakademin.se/order.html", and username: tryck@printakademin.se.
Greetings,
Ali Ardi -
craig Jotform SupportReplied on September 30, 2019 at 8:02 AM
We cloned your form (Form ID: 83083607849366) and we tested it. We didn't saw any problem. Can you try this again, please?
If you require any further assistance feel free to let us know.
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PrintakademinReplied on September 30, 2019 at 10:09 AM
Hello again,
Yes I found it. It located on the top av page that not visible at the beginning
Is there any way to move the place of it to middle of page to be showable without scrolling?Regards,
Ali
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craig Jotform SupportReplied on September 30, 2019 at 10:23 AM
You can apply this via "Thank You Page" settings.
1. Go to Form Settings
2. Click "THANK YOU PAGE"
3. Click the place which is shown by an arrow
4. Add some empty space
If you require any further assistance feel free to let us know.
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PrintakademinReplied on September 30, 2019 at 10:36 AM
Thanks!