Thank You Page Problem

  • Profile Image
    Printakademin
    Asked on September 30, 2019 at 07:39 AM

    Hello,

    Although I have a thank you page on my order form, there is only a white page insteed of my thank you page.

    How can I solve the problem?

    My form url is "http://printakademin.se/order.html", and username: tryck@printakademin.se.

    Greetings,

    Ali Ardi

  • Profile Image
    craig
    Answered on September 30, 2019 at 08:02 AM

    We cloned your form (Form ID: 83083607849366) and we tested it. We didn't saw any problem. Can you try this again, please?

    1569844862Screen Shot 2019-09-30 at 14.5


    If you require any further assistance feel free to let us know.

  • Profile Image
    Printakademin
    Answered on September 30, 2019 at 10:09 AM

    Hello again,
    Yes I found it. It located on the top av page that not visible at the beginning
    Is there any way to move the place of it to middle of page to be showable without scrolling?

    Regards,

    Ali

  • Profile Image
    craig
    Answered on September 30, 2019 at 10:23 AM

    You can apply this via "Thank You Page" settings.

    1. Go to Form Settings

    2. Click "THANK YOU PAGE"

    3. Click the place which is shown by an arrow

    4. Add some empty space

    1569853286Screen%20Shot%202019-09-30%20a


    If you require any further assistance feel free to let us know.

  • Profile Image
    Printakademin
    Answered on September 30, 2019 at 10:36 AM

    Thanks!