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Deborah ChurchAsked on September 30, 2019 at 7:55 AM
$171 was charged to my account and I need it refunded ASAP. I didn’t sign up for a membership and I canceled it today. I need my money back please.
Deborah Church
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John Support Team LeadReplied on September 30, 2019 at 8:42 AM
Hi Deborah,
I can't seem to find an account with active subscription associated with your email: Debm*****@gmail.com.
Please let us know the account username and/or the form URL located in your account so we could check.