When will Silver subscription will take effect?

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    Asked on September 30, 2019 at 08:03 AM


    I purchased the Silver plan over the weekend and it looks like the service has still not taken effect. When can I expect the service to start? 


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    Answered on September 30, 2019 at 08:47 AM

    Hi Kristen,

    The subscription shall take effect as soon as you purchased it. And as checked, we still haven't received a payment from you and the account is still on a FREE plan.

    May we know what payment method have you used? It would be great if you could also send us a reference/transaction number of the said purchase.