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LWGatesFormsAsked on September 30, 2019 at 8:53 AM
I had a user test my form and I cannot tell if the Square payment actually went through.
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jherwinReplied on September 30, 2019 at 10:08 AM
Are you working on this form?
https://form.jotform.com/92525429177161
If so, I checked the submissions for that form and only see test submission. Meaning, there is no actual charge in the credit card of the user who submits your form.
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LWGatesFormsReplied on September 30, 2019 at 10:51 AMI think I found the problem and I got the transaction to go through. However, I set the form to send a receipt link from Square. I have not recieved that as of yet.
Sent from my Verizon, Samsung Galaxy smartphone
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AshtonPReplied on September 30, 2019 at 11:55 AM
Hello, We are glad to know that you are able to identify the problem. Feel free to get in touch should you have further concerns. We would more than happy to assist.