My form users says my form is currently unavailable on my website

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    Asked on September 30, 2019 at 10:25 AM

    I went into my forms and updated them ... my Education Report tells the viewer that the form is currently unavailable.    However the jot form site says it is published and ready to use.   I could use a little help getting it ready to use.

    Verneene Forssberg   

    It is on this  page of our website. The first yellow button on the left

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    Answered on September 30, 2019 at 11:45 AM

    Hi Verneene,

    I do apologize for the inconvenience you are experiencing with your form showing not available on your website. I did take a look at the form: and see it is showing disabled in settings.

    1569858066Screen Shot 2019-09-30 at 8.36

    All you would need to do is enable your form. I went ahead and enabled the form for you. I also checked the link to the form and it is working as expected on your website now.

    1569858300Screen Shot 2019-09-30 at 8.44

    Please let us know if you need any further questions.

    Thank you

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    Answered on September 30, 2019 at 02:51 PM
    THANK YOU for your help! I know just enough to be dangerous and didn’t understand what was being disabled. You were very helpful and I’ll try to do my homework after this. I did notice that the form was now available so I figured you had something to do with that.

    Verneene Forssberg

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    Answered on September 30, 2019 at 03:42 PM

    On behalf of my colleague, you are welcome. Yes, Steven has enabled the form for you. If you want to set limits again, do it through the form settings. We also have the below guide you can read if you need more information about the limits.