my jotform page is unavailable for me to send screen shot for next subscription

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    Isabella S. Kgosiemang 
    Asked on September 30, 2019 at 03:32 PM
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    Answered on September 30, 2019 at 04:38 PM

    I have checked the email address you used in opening this post and it is not associated with any Jotform account.

    Also, I tried to check if the following usernames on our end, but I didn't find any Jotform account that has those usernames.





    We will be glad to help you with your concern. However, it appears that you are referring to an account that's for a different service. May we know where did you get the information shown in your screenshot, please?

    We will wait for your response.