Where are my forms?

  • Leanne Spiteri
    Asked on September 30, 2019 at 7:09 PM

    Hi there, can no longer access the forms I created (while I used the free subscription). Since having upgraded the subscription, I have logged back in, and the created forms are no longer visible...where have they gone?

    Regards

    Leanne

  • jherwin
    Replied on September 30, 2019 at 8:09 PM

    Hello Leanne - I checked your account and the two forms you created is present in your account. Please check my screenshot below.
    1569888477form creation Screenshot 10
    1569888496form creation2 Screenshot 21
    Please try with another browser as well. That may work. Or, try clearing your browser cache and cookies for Jotform first before logging in your account.