Encrypted Form: How to send an autoresponder email to the submitter?

There is no email being sent to the person completing my form online.

I have everything selected correctly and I'm not sure what is wrong.

I would like an email send to the Officer's email that completed my form.  I would also like for them to get a PDF of the completed form if possible.

Or at least an email back of the completed form.

thanks,

I have checked your form and noticed it has the encryption feature turned on, unfortunately, it's not possible to send autoresponder emails with the encryption enabled. 

We may also open a feature request for this, please note that although we cannot provide a time frame, we would keep you updated via this thread. Let us know if you would like to proceed with the request. 

Thanks. 

Sure that would be great.
Shon Thurman
Certified Forensic Law Enforcement
Polygraph Examiner, AAPP
JNE Polygraph
333 H St. Suite 5000
Chula Vista, CA 91910
www.jnepolygraph.com
619-994-4633 Cell
...

That makes sense.
I created a link to allow the person to print the form before they hit the submit button.
However, when they print it it will not print all the information inside the box only what is seen on the screen.
What would you suggest for them to be able to have a copy of what they filled out ?
Thanks.
Shon Thurman
Certified Forensic Law Enforcement
Polygraph Examiner, AAPP
JNE Polygraph
333 H St. Suite 5000
Chula Vista, CA 91910
www.jnepolygraph.com
619-994-4633 Cell
...

I was able to replicate the issue with the long text entry field while we save it as a PDF.

A workaround we can suggest you is to increase the width and height of the long text entry fields only when the Form is printed:

I have injected the following CSS code in your Form:

@media print {
 
  .form-textarea{
    width: 650px!important;
    height: 200px;
  }
}

To inject custom CSS please follow this guide:

https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

Let us know if you have further questions.

Thanks.