Renewing Form Stats (Cache Clearing)

  • Profile Image
    energise
    Asked on October 01, 2019 at 03:18 AM

    Hello i understand I went over the 100 surveys for last month. I was told it would renew the start of next month.

    Can you tell how that works as seems like it hasn't reset for this month?

    is there something I need to do?

    Thanks

  • Profile Image
    craig
    Answered on October 01, 2019 at 03:27 AM

    We checked your account and solved your problem via clearing form caches. If you see this problem again, you can solve your problem without any support.

    For solving the problem please follow these steps,

    1. Click you avatar then go Settings

    2. Click the "Clear Cache" button

    1569914817Screen Shot 2019-10-01 at 10.2


    If you require any further assistance feel free to let us know.