Why is there a new screen with a new message after hitting 'Submit'?

  • BNeuvirth
    Asked on October 1, 2019 at 10:30 AM

    Good morning,

    When we hit 'Submit' on our UND DOC document, a message would appear saying 'Thank You' with a checkmark next to it. Now, when we hit submit, the attached message displays, which says 'Internet Explorer has modified this page to help prevent cross-site scripting'. Why has this screen changed? And what does this new message mean? It seems that the work is still being saved on the documents, but we still want to make sure we understand the reason for this change.

    Thanks,

    Briana

    Jotform Thread 1984700 Screenshot
  • stevenmarshall
    Replied on October 1, 2019 at 11:31 AM

    Hi @BNeuvirth,

    I cloned your Form ID: 81483967931167 and did a test submission using IE 11 but was not able to duplicate the issue.

    1569943706Screen Shot 2019 10 01 at 8 Screenshot 10

    Can you tell us which version of Internet Explorer are you using? Also is this form embedded on your website? If so, can you give us the website URL? It may be an issue with the conflict of the other scripts on the web pages. 

    Waiting for your response.

    Thank you