Sheets submission view: Unable to delete the uploaded file by clicking on Delete icon in the column

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    FairOaksPark
    Asked on October 01, 2019 at 12:07 PM

    I am trying to delete items from certain submissions. In the sheets window you can usually delete the item no problem. But currently the delete button doesn't do anything.

    I have tried this in sheets, and in card view. We can resubmit the form and delete items from there.

    I went on the live support chat and they couldn't do anything. They told me to submit here.

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    Kiran
    Answered on October 01, 2019 at 02:35 PM

    We have now forwarded the issue to our backend team for further investigation. If there is any news in this regard, we'll let you know here.

    Thank you!

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    Scott
    Answered on October 02, 2019 at 09:11 AM

    Hey there,

    This issue should be resolved now. Thanks for the heads up!

    Let us know if you ever need anything else,

    Cheers!

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    FairOaksPark
    Answered on October 02, 2019 at 06:52 PM

    Thanks!

    Is there something else I need to do so I can get my form back up and running? After deleting info (and setting it so people can't upload extremely large files) it still says my form is over quota.
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    Kiran
    Answered on October 02, 2019 at 06:59 PM

    The other question is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/1986897

    Thanks!