Forms Disabled Account Login

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    Asked on October 01, 2019 at 02:09 PM


    My forms have been disabled an I am no longer able to login to jot form. 

    Please assist. thank you

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    Answered on October 01, 2019 at 02:35 PM

    Hi @SayCheezePlz,

    The Form was found on your account as suspicious of phishing activity because you're collecting user credentials.

    1569954641Screen Shot 2019-10-01 at 11.2

    Gathering this type of data violates our Terms-of-Use

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar to an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collectedWe’ve removed the offending field on your form and lifted the suspension of your account. Please refrain from making new forms that are against our terms to avoid this kind of inconvenience.

    Please let us know if you have any further questions.

    Thank you