created submit type form simple but do not receive submissions in my email?

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    VBCHOSPITALITY
    Asked on March 28, 2013 at 12:49 PM

    created a submission form and saved and saved and dowmloaded then embedded into website page. thus all works fine. However when i go to my email to check my submissions nothing is there, sometimes the basic form is there but not the info i put in>

     

    please help

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    moonzkie
    Answered on March 28, 2013 at 01:34 PM

    Hi,

    I have checked the notification email that you setup and it seems that you have included mailto: on your recipient email which is why you are not receiving notifications. Please delete the mailto: on the recipient field. 

    Also, I would suggest you to follow the instructions on this guide to prevent not receiving email issue: http://support.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Hope this helps. Thank you.