I cannot stop reminder emails from going out event though I have made the form inactive.

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    natalie50_natalie
    Asked on October 01, 2019 at 06:27 PM

    I now have customers complaining their inbox is being spammed. Can you please help me to stop these going out!!!

     

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    Vanessa_T
    Answered on October 01, 2019 at 08:31 PM

    I believe this is the form you are referring to, https://www.jotform.co/form/92400331315846.

    As per checking, the form currently does not have reminder emails setup, and I can also only see a notification email, no autoresponder email.

    Can you please share a sample email address of your user that is receiving a reminder email? Kindly share a screenshot as well of the email.

    Looking forward on your response.