Form printing

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    lisabonelli
    Asked on October 02, 2019 at 01:53 PM

    Hello. I created a form for my class and it requires participant signature. When I did this in the spring, I was able to print the complete form with signature showing they consented to the terms. Now when I print it I do not see the whole form. Something has changed. I need to see the whole form. Can you help?



  • Profile Image
    stevenmarshall
    Answered on October 02, 2019 at 02:42 PM

    Hi @lisaBonelli,

    I do apologize for the inconvenience you are experiencing while trying to print.

    I made a clone of your Form ID: 90894596629175 and did a test submission then went into my inbox and saw this:

    1570041083Screen Shot 2019-10-02 at 11.3

    After clicking on the print view.

    1570041131Screen Shot 2019-10-02 at 11.3

    There is a setting to show the Headers and text fields. Click on the gear and then select Headers and Text option to display those fields.

    1570041233Screen Shot 2019-10-02 at 11.2

    After selecting the option you should see the whole form and be able to print.

    1570041423Screen Shot 2019-10-02 at 11.2

    You are also to Show or Hide fields as well.

    1570041682Screen Shot 2019-10-02 at 11.4

    Please try these options to see if this fixes the issue you were having while trying to print from the inbox.

    If you are still having the same issue after making the changes please let us know.

    Thank you

  • Profile Image
    lisabonelli
    Answered on October 02, 2019 at 05:51 PM
    Hi. I’m trying to print this not from my email but from the actual website that lists all of the names. There is no cloning option so no I can’t replicate it. Don’t understand why this is so complicated now I used it in April and it was no problem.
    Sent from my iPhone
    ...
  • Profile Image
    VincentJay
    Answered on October 02, 2019 at 06:52 PM

    You can add a Print button to your form. Here's a guide: https://www.jotform.com/help/24-Print-Button-on-Forms

    You can also add the Preview answer before submitting an app. In this way, you can review the collected data and print it before submitting it. Here's the link: https://www.jotform.com/widgets/preview-before-submit


  • Profile Image
    lisabonelli
    Answered on October 03, 2019 at 04:51 PM
    So I am getting more but. It whole thing I really need to see that they agreed to the waiver and the terms. here’s the picture of what prints.
    Sent from my iPhone
    ...
  • Profile Image
    stevenmarshall
    Answered on October 03, 2019 at 05:30 PM

    Hi @lisabonelli,

    Unfortunately, we were not able to the screen of what you are seeing on your side. Can you try and resend the screenshot again? 

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

    I’m trying to print this not from my email but from the actual website that lists all of the names.

    Just to clarify, are you referring to printing the form via the submissions view page on your account? 

    1570137169Screen Shot 2019-10-03 at 2.12

    I did see you add the print button to the form so the users would be able to print the form before they submit the form.

    Waiting for your response.

    Thank you