My account information is invalid.

Anthony
Asked on October 02, 2019 at 05:39 PM

I am currently underneath the login username of anthony but for some reason it will not allow me to gain access to the account even though I hold the correct password and even have tried the original password please help me as this is urgent.
JohnRex

JotForm Support

Answered on October 02, 2019 at 06:11 PM

Hi Anthony,

It seems that you are using a Guest account associated with this email address: ant****@msho*****.com. Unfortunately, password reset is not possible for this type of account. You can try signing up for a FREE account instead.