upgrading automatic?

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    Asked on March 28, 2013 at 08:00 PM

    If I sign up for the 1000/month plan and go over the 1000, what happens?  Will I automatically be upgraded to the next plan?  Will the submissions fail to work after reaching the limit?

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    Answered on March 28, 2013 at 08:21 PM

    Hi Ralph,

    No. The automatic upgrade will not happen.

    You will have to do it if you want to switch or upgrade your subscriptions. The automatic part is only the renewal of subscriptions monthly.

    Usually, before you reach the max limit, the system will notify you via email and when you are logged in to JotForm, when you are about to reach a particular limt(submissions, space, payments). 

    If you choose to ignore the warnings/notifications and your account exceeded a limit, the form will no longer be able to accept submissions. The form will become disabled.