Extra Characters in Jotform Header

  • lydiarne
    Asked on October 3, 2019 at 9:02 AM

    I believe there is a problem with the headers in my jotform account.  For some reason many special characters have been added to the header and even if I remove the header and create a new one they are continually added.  

  • Girish JotForm Support
    Replied on October 3, 2019 at 10:24 AM

    I was able to replicate this in your form. However, when I cloned the form, I was able to see that error again. 

    But, when I created a demo form in my account, I did not see the error.

    I think the issue is related to the theme used in the form. When I changed the theme, the issue was resolved.

    1570112045screencast0310 1 Screenshot 10

    Hence I would request you to try using a different theme in the form.