Pay Pal not linking

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    metalmilita1000
    Asked on October 03, 2019 at 12:18 PM

    Please Help me, 

    I have been attempting to connect my jotform and paypal without success. It either says "Failed" or just spins 


    What should I do ?  

  • Profile Image
    zuritapia
    Answered on October 03, 2019 at 12:56 PM

    Hi @metalmilita1000!

    Can you try to clear your browser's cache before trying again? 

    https://kinsta.com/knowledgebase/how-to-clear-browser-cache/ 

    You can also try to connect your PayPal on Incognito or Private Browser. Please let us know if it still does not allow you to connect.