Pay Pal not linking

  • Profile Image
    Asked on October 03, 2019 at 12:18 PM

    Please Help me, 

    I have been attempting to connect my jotform and paypal without success. It either says "Failed" or just spins 

    What should I do ?  

  • Profile Image
    Answered on October 03, 2019 at 12:56 PM

    Hi @metalmilita1000!

    Can you try to clear your browser's cache before trying again? 

    You can also try to connect your PayPal on Incognito or Private Browser. Please let us know if it still does not allow you to connect.