Our form is stuck on submit

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    AeroIT
    Asked on October 03, 2019 at 12:39 PM

    We have a new form that won't accept submissions.  It just sits after hitting submit.  See the attached document with a picture of the issue.  


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    JohnRex
    Answered on October 03, 2019 at 01:22 PM

    Hi @AeroIT,

    I have made a test submission on your form however, I wasn't able to replicate the issue.

    1570123109stuck.gif

    Could you please share a screenshot of the browser logs so we could check further? Please refer to this guide on how to view console logs: https://kb.mailster.co/how-can-i-open-the-browsers-console/.

    Also, I have tried clearing your form caches in hopes that it would resolve the issue you encountered in your end.