Column width issue

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    mhdeals
    Asked on March 29, 2013 at 10:48 AM

    My Column is skinnier when the code is in. This occured before on a previous code for this form. I can't remember how we fixed it.

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    EduardoMendez
    Answered on March 29, 2013 at 10:56 AM

    Hi there, 

    There is a difference betweent eh width of the form and that of the code on your page:

    You can make your form widder or simply change the code on your page to match the width of the form.

     

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    mhdeals
    Answered on March 29, 2013 at 11:03 AM

    I dont see a difference after changing the width

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    EduardoMendez
    Answered on March 29, 2013 at 11:06 AM

    Can  you please try to save the form once again?

    I will clear the cache of your form on our end.

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    mhdeals
    Answered on March 29, 2013 at 11:34 AM

    you mean reinstall the code in my site? what do you mean save the form?

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    EduardoMendez
    Answered on March 29, 2013 at 11:48 AM

    Hi there, 

    I see that you changed the width and it is working.

    Please change the height  on the code to 524px and let us know if that helps!

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    mhdeals
    Answered on March 29, 2013 at 12:14 PM

    I figured it out I had to remove the 2 on feddback.js

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    EduardoMendez
    Answered on March 29, 2013 at 12:21 PM

    Did that resolve the tab issue or teh width and height?

    I see that your feedback form now is showing scrollbars, perhaps adjusting the height to something a little larger would resolve that,

     

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    mhdeals
    Answered on March 29, 2013 at 12:37 PM

    Well the whole issue was my page columns not the form itself. It was causing my comlumn on the page to display narrower but now that I removed the "2" its ok. The form size correction is appreciated though it looks cleaner now. These issues are resolved, still need the IE 10 issue resolved ASAP as most browseres are IE  so the tab looks wierd sideways like that

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    EduardoMendez
    Answered on March 29, 2013 at 12:51 PM

    Oh I see.

    I'm glad that was resolved!.

    As per the issue with the tab, our dev team will update you as soon as there are any updates or a solution.