Emails are not getting sent to my new email

rmkolodzie
Asked on October 05, 2019 at 07:13 PM

Emails are not getting sent to my new email, I have changed it to rmkolodzie@gmail.com and its not working. Thank you.

This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address
gerardw

Jotform Support

Answered on October 05, 2019 at 07:27 PM

It seems that you may not have verified your email after changing it. Please check your email inbox for the email from Jotform and verify the new email.

After that you will start receiving submission emails to the new email address.