hide hidden fields on submissions

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    Asked on April 01, 2011 at 11:57 PM
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    Answered on April 02, 2011 at 02:30 AM


    Currently, this is not possible. Jotform follows a template when sending emails. You can edit that template via the Email Alerts toolbar. However, the email template cannot be modified on the go (i.e., when the form is being filled out). Therefore, it will still show fields including those that are hidden (due to conditions) because the email template is static and cannot change dynamically.



    Hope that clears things out. Thank you for using Jotform.




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    Answered on April 17, 2012 at 06:10 PM

    I can imagine that changing the form data "on the go" as you mention would be quite a scripting challenge. But I wonder if it would be possible to fork the submissions to be two (or more) different notifcations. Meaning, when a field is shown it triggers a different notification.

    For example, on this form: http://jotform.us/form/21016799080151

    I'd love to be able to submit different notifications based on which option in the "what is this about" field is chosen.

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    Answered on April 17, 2012 at 06:55 PM

    Well, based on the example you have provided,  I have come up with this idea.

    You could setup 3 different notifications with only the needed fields




    Then choose an email after submission, in order to stablish conditional :



    Until you have the 3 notifications set up for this example as logic conditionals




    Another solution would be to Autohide the empty fields as explained below

    1. select your form and then click on Submissions 

    form submission


    Then, select properties : 



    Find the option  "Hide empty files" and select it


    Hope this helps to accomplish what you are looking for