Square Form: How to view data of failed/incomplete payment submissions?

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    fsfa
    Asked on October 06, 2019 at 11:14 AM

    https://form.jotform.com/92094494211153

    Hi,

    SOmeone's having an issue processing payment, it may be a card issue, since we haven't had other people have problems, could you look into it?


     Is there a way to view incomplete submissions? Since the submission deadline is today , i'd like to tell this person to send us a check and we can see her application anyway,/


  • Profile Image
    Mike
    Answered on October 06, 2019 at 12:17 PM

    I am sorry to inform you, but we do not currently store failed/incomplete payment submissions for Square payment forms.

    I have raised a feature request ticket to our developers on your behalf. Hopefully, this is something that will be implemented at some point in the future. We will let you know if we have any updates on this.