Password reset email is not sending to my email

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    SDEC Webmaster 
    Asked on October 07, 2019 at 09:06 AM

    hello Jotform,


    i want to reset my account password i'm not get any email for reset please how i can reset my email password, email "webmaster@saudidiesel.com.sa"


    Regards,

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    jherwin
    Answered on October 07, 2019 at 09:42 AM

    Thank you for contacting us!

    I checked our mail logs and found that the reset password instruction email was sent to that email. If you're not receiving email from Jotform, please whitelist jotform domains and IPs in your web/email host to ensure that all the emails sent to you will be received successfully.

    - Whitelisting-JotForm-IP-Addresses-and-Domains