Mobile App: form is not working in offline mode.

I got this app in order to record visitors to a real estate open house.  We tested it at home by turning off WiFi and sometimes it works and sometimes it doesn’t.  When I actually took it to an open house, I was able to open the kiosk and type in the information but when I submitted, it tried to find internet again and refused to work.  Unless this works consistently, it is useless to me.  

I am working off an iPad Pro newest edition if that helps.

Thanks.

We apologize for the inconvenience. I assume that the form in question is the following: https://www.jotform.us/form/92694252261156 

Could you please double check if the form is actually enabled to work in offline mode?

1) Click on the gear icon:

2) Then go to Offline Forms:

3) Finally, check the form:

If the form is checked to work in Offline mode, and the issue persists, please confirm, and we will send this bug report to our back-end team.

If you could share a screenshot of the issue, it will be helpful to add it to this report: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

Yes, it is.
LuAnne Barnet
REALTOR
Keller Williams Suburban Tampa
(863) 500-0406
...

Have you tried reinstalling the app and see if that will work as expected?

Please give it a try and let us know how it goes.