Is it possible to view pictures in the email submission?

  • sartsupport
    Asked on October 8, 2019 at 12:03 PM

    When my form is submitted, in the email the pictures uploaded to the form from the user are attached via a weblink which requires me to download and save before viewing.  How can i make it so that the attached pictures in the form are visible in the email submission?

     

    While i realize the pics are available to view through the submissions link on the web, I have to be able to make decisions based on those pictures as they come in via email.  Having to go to the web page seems redundant 

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  • KrisLei Jotform Support
    Replied on October 8, 2019 at 1:23 PM

    Hi,

    Yes, it is possible. On the email notification settings add the "IMG:" prefix into your upload field tag.

    1570555327image tag Screenshot 10

    Here's a detailed guide: How to display uploaded image in the form emails or-thank-you-message

    I hope this helps. Let us know if you need further assistance.

  • sartsupport
    Replied on October 10, 2019 at 4:24 PM

     Hi, I made the change and have submitted the form several times to different emails (company email, personal outlook email, gmail) and all i get are broken placeholders.  Also, I don't understand why the Upload field tag for "DataVanPics" shows as "Input" instead of "image"

    1570739019ImageTag Screenshot 101570739029BrokenPlaceholders Screenshot 21


    Thanks in advance,


  • Ivaylo JotForm Support
    Replied on October 10, 2019 at 5:56 PM

    Can you please try to go in your settings and uncheck the following box "Require log-in to view uploaded files."?

    In order to do this, you should click on the avatar icon of your account and then click on Settings. Then you should go to the Settings tab uncheck the above box. This should fix the issue.

    Please note that {input15} is just a unique name of the field. The system needs these names, in order to recognize the fields. You can safely disregard this.

    1570744411chrome Ir2xtWMoEl Screenshot 10

  • sartsupport
    Replied on October 14, 2019 at 11:17 AM

    Thank you, I seem to have it all working now