Why did you blocked my account?

  • Profile Image
    Tomas Cordoba 
    Asked on October 08, 2019 at 04:45 PM

    Hi, 

    my account was suspended, I'm not sure way. 

    I'm the webmaster living in Germany and the customer is in Chicago. We share the login, so it could be that you blocked the account because of this?


    Thanks

    Regards

  • Profile Image
    VincentJay
    Answered on October 08, 2019 at 05:21 PM

    Hi, our form reviewer team suspended your account because you're using the forms for fake investment offers. They also flagged your form as a scam which is against our terms of use

    Do you have a corporate email account? 

    Do you have any proof that we can investigate to lift up the suspension? (Official website, documents, etc.)

    Looking forward to your response. Thank you.

  • Profile Image
    Tomas Cordoba 
    Answered on October 09, 2019 at 01:59 AM

    Hi, 

    we are only using the payment to become a member of the finance community. 

    The finance community depends on DePaul University in Chicago.

    The URL is: www.kfadepaul.com


    I'm the Webmaster and they are angry with me because of this situation. If it cannot be solved fast, please advise and I will change all forms. I have to start developing right now, because the have an event in 2 days and people cannot register.


    Thanks

  • Profile Image
    BJoanna
    Answered on October 09, 2019 at 03:16 AM

    In order to reactivate your account, we will have to delete the offending forms.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to reviewers@jotform.com with Thread #1993700 as your subject. We will let you know about the status of your account after a thorough review of your proofs. 

    You will also need to change the email address of your account to a corporate one after your account is reactivated.  

  • Profile Image
    Tomas Cordoba 
    Answered on October 11, 2019 at 03:44 AM

    All information is in the website. 
    http://kfadepaul.com/#about-us
    I am a little disappointed that you guys block us before doing a easy five minute research.
    Sent from myMail for iOS
    Tuesday, October 8, 2019, 16:21 -0500 from noreply@jotform.com :
    ...
  • Profile Image
    Tomas Cordoba 
    Answered on October 11, 2019 at 03:44 AM
    Below is the website fron DEPAUL UNIVERSITY who host our organization
    WE DO NOT SELL FINANCIAL ADVICE! We organize talks for students with
    prospective employers and professors
    https://dehub.campusgroups.com/KFC/web_officers
    Thanks
    Kellstadt Finance Association
    DePaul University
    1 E Jackson Blvd
    Chicago, IL 60604
    ...
  • Profile Image
    roneet
    Answered on October 11, 2019 at 05:08 AM

    I have noticed that the suspension to your account is lifted now. I would request you to change the email address of your account to a corporate one inorder to prevent the suspension of your account.

    Let us know if you have further questions.

    Thanks.