Save and Continue Later: the link is not working correctly for me

The link is not working correctly for me, I have followed all the instructions but when they click on the link in the autoresponder it just brings them to the JotForm website, not the main form. How can I fix this?

Thank you for contacting us. Could you please let us know what are the two forms in question? Please share the link of the first form, and the link of the second form, so we can inspect further.

https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

Thank you for getting back to me!

This is the first form: https://form.jotformeu.com/92464650281357

and this is the main form: https://form.jotformeu.com/92466831129361

Your link in the first form is this:

https://form.jotformeu.com/92466831?session={familyEmail}

https://form.jotformeu.com/92466831 is not an active form and looks like you have pasted just part of the form ID. 

Kindly correct that and try again. 

I hadn't added the full form ID, that was the issue.

Thanks for your assistance!