The PayPal Express integration is not connecting

  • Profile Image
    CrystalCMCS
    Asked on October 08, 2019 at 08:50 PM

    When I put in my paypal email address it will never connect and eventually says fail. I've watched several videos and read articles that says this will work but it does not. I have a paypal business account. Any suggestions.



    This is a re-post of a comment on How to Integrate Form with Paypal (Standard)

  • Profile Image
    roneet
    Answered on October 08, 2019 at 10:15 PM

    Could you please delete the PayPal Express Integration and integrate with PayPal Pro or PayPal Checkout?

    15705872411.PNG

    Before deleting make sure you have taken a backup of the submissions as submissions once deleted could not be restored again.

    Exporting submissions: For exporting submissions from each form individually, please follow this guide:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    Let us know if you have further questions.

    Thanks.