I want to send notifications for my form to me and another person, but the other person isn't receiving the emails and I am

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    Delenn
    Asked on March 31, 2013 at 05:28 PM

    The link to my form is here: http://form.jotform.us/form/30857678283165 

    I made it so theres a Notification and a Notification 2 and I changed the recepient settings to her email but she isn't recieiving the forms. It's supposed ot be an application and both of us need to reiveiw the submissions but it's not sending to her. 

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    Welvin
    Answered on March 31, 2013 at 06:04 PM

    Hi Delenn,

    Good day! Your configuration seems not right. Please kindly correct and make sure to set it like this;

    After that, Test the form using the form direct URL if you'd like to see if the other recipient recieves that notification because "Test Email" button will only send notifications to your account email address.

    For reference, check this guide: How to setup email alerts to prevent "emails not being received" issues.

    Let us know if you have any further questions.

     

    Thanks