What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by mpoulina on April 02, 2011 at 08:23 AM
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    JotForm Support

    Answered by mliz on April 02, 2011 at 08:31 AM


    You can cancel your account by logging into JotForm, then go to "Account Settings"
    at the bottom of the page.

    Once you click on the Cancel button, you will be taken to the Plimus website, from
    where you can cancel the subscription.  Your Plimus username is a long string
    of numbers from the original plimus email you received when you paid for JotForm.
    Your account will stay Premium until the time you have paid for expires


    Best Regards,